Frequently asked questions

We offer one size in 30 x 40 cm.

The prints are packaged in a rigid pouch. They are ready to be framed, you can choose a 30 x 40 cm frame or a larger 40 x 50 cm frame by adding a mat.

We are distributed in more than 200 outlets!

To know the closest point of sale to you call us at 07.68.02.03.92 or contact us by mail bonjour@madamehubert.com

Our collections evolve and change with the seasons, however you can contact us to obtain a particular model.

We will do our best to satisfy you.

You have the possibility to choose a model for the person concerned and to have the package delivered directly to his or her home.

You also have the possibility to offer a gift card if you are not sure which model to offer. (WIP)

Yes, we deliver our products worldwide.

Your order is processed and sent within 72 hours, from Monday to Friday. It is then entrusted to Colissimo, count 2 to 4 working days.

For each order placed, you will receive a tracking number by email. Go to www.colissimo.fr to enter your tracking number and follow its routing.

To notify us of your request for return or exchange, you have a period of 15 days from the receipt of your order. Contact our customer service, which will tell you how to proceed. Upon receipt of your package, we will arrange for a refund or exchange provided that the product is in its original packaging and that its condition is impeccable. You are responsible for the return shipping costs.

The payment is secure and all data is encrypted and cannot be intercepted. Your banking data are not transmitted to MADAME HUBERT.

For all other answers that you will not find here, do not hesitate to contact our customer service from Monday to Friday from 10am to 6pm at 07.68.02.03.92 or by mail bonjou@madamehubert.com